INDIVIDUAL AUTONOMY

High. In a start-up company, each individual should have a high degree of responsibility and independence to get as much job done as possible. Empowerment should be encouraged and decision-making should be decentralized.

STRUCTURE

Monitor and review our service provision and processes, identifying potential errors and implementing the necessary actions to eliminate them.

Achieving and maintaining a standard of excellence in the operation of our business.

Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organization.

Continually monitoring and reviewing our Quality Policy to ensure that it remains relevant and effective to the changing needs of our customers.

Continuous appraisal of our business to ensure that the quality of service we provide fully and consistently meets our customers’ expectations and all current and impending legislative requirements.